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Contact or Reschedule With The Philadelphia Office Using Your Patient Portal

If you are an established patient, please set up or log into your patient portal. In the portal you will be able to schedule follow up appointment, message your provider, request refills or pay your account balance.

Patient Portal


To cancel an appointment email contact@betterstories.us, or call and leave a message at 855-874-7763 opt 3. 

Click for the cancellation policy...

If you are having issues with your portal, please fill out the form below and your message will be sent to the office staff.

For medication refills, please allow 48 business hours for all requests. NOTE: we do not accept faxed refill requests from pharmacies.

If you are interested in becoming a new patient click here.


If you are a healthcare provider or organization, you can contact us here: 

Phone: 267-996-3765

Fax: 855-959-1690

Email: contact@PBSpsychiatry.com

Address: 100 S. Broad Street, Suite 622, Philadelphia, PA 19110 

We respond to email and voicemail messages at the end of the workday. Please be advised it may take up to 24 hours to return your voicemail or email.