There is no charge for sessions that are canceled at least 24 hours in advance. We understand that emergency circumstances occur, and once every 12 months, there is no fee charged for an appointment missed or canceled with less than 24 hours notice. If you are 15 minutes late for either a new or follow up visit you will need to be rescheduled, and that visit is considered a cancellation of less than 24 hours.
However, after the first missed appointment, the following policy is in place:
* If the appointment is canceled within less than 24 hours, you will be charged a $75 fee.
* If the appointment is missed completely, you will be charged a $125 fee.
* This policy is subject to change.