There is no charge for sessions that are canceled at least 24 hours in advance. I understand that emergency circumstances occur, and once every 12 months, there is no fee charged for an appointment missed or canceled with less than 24 hours notice.
However, after the first missed appointment, the following policy is in place:
* If the appointment is canceled within less than 24 hours, the client is charged a fee of $75.
* If the appointment is missed completely, the client is responsible for the full fee.
* This policy is subject to change.